the customer is always right..
February 11, 2005
im not really a big fan of the evening news..simply because it is depressing.. not that im not in touch with reality, that my life should be oh so perfect and happy..actually it is the opposite, i am aware of how irritatingly depressing life can be.. i dont need the news to point it out every other hour or come 6pm and 11pm..
tonight was different..i got a text from a friend of mine, watch Dong Puno Live..Globe and Smart vs. Sun Cellular. at first, it was more out of curiousity..i wanted to see just how smart Globe and Smart think they are to get away with all the accusations and silly arguements that they mustered to dig up to ultimately block Sun's 24/7 service. and just as i suspected..it was depressing, not to mention disgusting and blood-boiling.
i wanted to go right up the studio and spank them globe/smart reps on their behinds! they even had the guts to say in public that they care about the consumers that's why they are "concerned" whether Sun passed certain standards set in the laws made for the telecommunication industry.
BULLSHIT!! yes you heard me right Globe and Smart, i dont care if you're worth a gazillion more than my life..but BULLSHIT!!!!!
its no secret that half, if not majority of cellphone users and die-hard texters/callers are students. we dont poop money..we only have our allowance to live by, which still varies, and unlike regular income, we dont have a minimum allowance implemented by law. we can get only 50 a day if our parents wanted to.(for the purpose of this discussion, can we just erase the fact that i graduated last saturday, thus stripping me of the student brand, im still unemployed, so the same same paren..somehow.hehe!)
before, parang barya lang ang 300callcard, not because 300pesos is so easy to get but rather so easy to consume. galit na galit na nga nanay ko because a 300load would only be good for 4, at most 7 days sakin. swerte na talaga maka-isang linggo! and that one time they tried to give me a post paid plan, my bill went up to a whomping 4,000 in a month's time...which of course made my mom fall flat on the floor and hyperventilate. (gawd, lahat na ng klase ng mura narinig ko dahil sa bill na yan!!)
but eversince Jay-R danced and sang for me, things changed (come on, i have to put that in somewhere. hahahahaha!)now i can last a month with a 300 budget. all thanks to Sun's 24/7! (and jay-r of course. hahahahaha!)after a few months of enjoying the service, along with all the other people who joined the bandwagon, the big guys posed a threat..they want to shut down my jay-R..
teka nga lang!! bakit ba? the only reason i can see is this... sun is starting to become popular..nababawasan sila ng sales..of course you cant go to court with that arguement...kaya naghanap sila ng butas..kahit pilit, IPILIT NATEN YAN! aamin ba naman sila na the real reason behind all the sudden legality talks is PROFIT? Pera lang naman katapat ng mga yan eh..may nalalaman pa silang kesyo panget ang service and the consumers are being tricked...
well, sun, trick me all you want..at least nakakatext at tawag ako for a price i can afford! yun naman ang point dun eh..it came from them, its all about service and the consumers...im a consumer, and i think the service is just fine. i think it should really be up to me to use whatever suits me.
sure, pinuputol every 15mins, pero di naman ibig sabihin nun di ka na makakatawag eh, eh di tuamwag ka ulit?! if im right, they only do that to make way for the other people who are trying to connect..aba, mahirap ata iaccomodate lahat lahat sabay sabay diba..at oo, pag gabi mejo mahirap magconnect (in fairness, tumawag nalang, im not having a hard time texting na) but that's a price that i have to pay, eh narami na kami e,,and you gotta understand, nagsisimula palang ang sun, they are still to improve. biruin mo capacity lang ng network nila 2M, to date there are 1.5M subscribers..eh isipin mo nga naman pag maggugoodnight na yang mga yan sabay sabay..ABA! logical lang mejo magbusybusyhan ang network diba? buti nga walang "lag" tendencies e, natatanggap ko text msgs on time.
kaya nga if you think about it, if ever magtaas ng price ang sun, it'll be understandable naman eh..they need to improve pa eh..and improvement isnt free, excuse me lang. and if there are problems, di lang dahil trip lang nila, may rason naman e...
pero shempre papayag ba naman ang big boys na makuhaan ng pailalim ng pagkaliit liit na kutong lupang kompetisyon nila??the funny thing is, they keep denying na its not about the money nga raw..pero isipin nyo nalang, if its not..then why just now? dapat pagsalpak palang ng mukha ni jay-r sa TV nagprotesta na sila! and besides, if there is a governing law, its like common sense to say na sun needed to get this service approved before they could implement it. if there is something wrong or unlawful about it..pano sya na approve in the first place? pagpipilitan parin ba nilang "kasi every 15 mins napuputol" or "predator pricing lang yan" or "they are bound to raise their prices" EH BAKIT BA KASI NANGENGEALAM??!?!
chaka eto lang ha..wouldnt it be just fair to leave it to the consumers to choose which to use? kasi in the first place, kami naman ang nagamit, kami nagbabayad..bakit G&S? KAYO BA ANG NAGBABAYAD NG CALLCARD KO?!?! HINDI!! kayo ba ang kinakalyo kakatext? HINDI!! if you really care about the benefit of the consumers like you very much like to say you are, then hear this...consumer ako..nagbebenefit ako..oh ano inaangal nyo??? sakin nagseserbisyo ang sun (why does that sound so bad...) if there's something wrong about it..di ba dapat ako ang magreklamo, kasi ako naman ang naaapektuhan, pera ko ang nagagasta...
and if its really not about the money, or the fear that sun might take over...then why not just shut up?! if the service of sun is not good enough for you guys, that's your problem, hindi naman namin kayo pinipilit mag-sun eh..wag nyo ren ipilit na mag-globe/smart kami! aba, gahaman kayo eh..mamatay kayo sa inggit..magtatawag at magtetext ako!! walang pakealaman!!
whatever happened to "the customer is always right" ? so, ano yun? marketing ploy lang?! pwede ba...WALA NALANG PAKEALAMAN!!!!!
take me to the beach please...
& our love goes round and round;
2/11/2005 01:33:00 AM
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random dashboard
so you wont have a hard time buying gifts for me this christmas, here's my long list: (i know, ang aga)
1.
Macbook
2.
DSLR Camera
3. Diving Equip (in this order: mask, snorkel, fins, wetsuit, regulator, BCD, tank)
4. Dive trip (tubataha or kota k or apo reef or palau...keri na hehe)
5. Shopping spree at Ross/Home depot/Target
6. shoes, any kind with heels not higher than 2" (im 7 1/2)
7. my first ever havaianas (brazzziiiilllll)
8. a beanbag or a cool comfy chair
9. flat screen TV, hehe.
10.
a year supply of booze (if beer, RH lang pls)
11. Art materials (any medium, from crayons and coloring books to canvass and acrylics)
12. Drumset or Kahon. (wlang pilosopo)
13.
Oven. i want to bake.
14. punching bag and gloves
15. a leather basketball.
Of course, Money is always the best. that way you know i will get what i really want.
And look at it this way, if you give me any of my top 5, i can consider that as an early bday gift as well. hehe :)
Pa-Fedex nalang ah, PM me for my address hehehehe! thanks dear santa clauses!
behind the wheel
still the same ciara, just with more work and
longer messier hair. ah and yes, a certified diver now, not that i have the time and money to dive anyway. maybe by
november/december/january soon.
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GPS system
this is my way to stalk all you readers. mwahahahahahahaha! coolness!
credits
1 &
2